Terms of Use

These Terms of Use govern your access to and use of the Dorado Resort Hotel website and related online services, including reservation systems and guest portals. By using this website you agree to these terms and any applicable policies referenced herein. These Terms are effective as of 2026 and apply to all visitors, guests, and booking users of our digital services.

1. Acceptance of Terms

By accessing or using this website you accept and agree to be bound by these Terms of Use and by any additional terms posted on the site. If you do not agree with these Terms, you must not use the website or make reservations through our online platforms. Continued use of the site after changes to these Terms constitutes acceptance of the revised terms.

2. Use of the Website

You may use the website to browse information about our hotel, make reservations, register for services, and access member features where available. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or submit fraudulent information, and you must not use services intended for adult guests if you are under the required legal age. Account holders are responsible for maintaining the confidentiality of their login credentials and for all activity under their accounts.

3. Intellectual Property

All content on the website, including text, images, logos, and designs, is the property of Dorado Resort Hotel or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive license to view and download content for personal, non-commercial use only, provided that you retain all copyright and proprietary notices. Any reproduction, distribution, modification, or public display of site content without our prior written consent is prohibited.

4. Disclaimer of Warranties

The website and all materials and services are provided on an as is and as available basis without warranties of any kind, whether express or implied. We do not warrant that the site will be uninterrupted, error free, secure, or free of harmful components, and we do not guarantee the accuracy or completeness of information provided. To the fullest extent permitted by law, Dorado Resort Hotel disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Dorado Resort Hotel and its affiliates will not be liable for indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website or services. Our aggregate liability for direct damages arising from your use of the site shall be limited to the amount you paid to Dorado Resort Hotel for the specific service that gave rise to the claim, if any. Nothing in these Terms excludes liability that cannot be limited under applicable Chilean law.

6. Links to Other Websites

The site may contain links to third-party websites, services, or content that are not owned or controlled by Dorado Resort Hotel. We do not endorse or assume responsibility for the content, practices, or privacy policies of any linked sites, and your dealings with third parties are solely between you and those third parties. We recommend that you review the terms and privacy policies of any site you visit through links on our website.

7. Changes to Terms

We reserve the right to modify these Terms of Use at any time and will post the revised Terms on our website with the updated effective date. Where changes are material, we will make reasonable efforts to notify registered users by email or by prominent notice on the site. Your continued use of the website following publication of changes constitutes acceptance of the updated Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Chile without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the website will be subject to the exclusive jurisdiction of the competent courts located in Santiago, Chile, unless otherwise agreed in writing. You and Dorado Resort Hotel submit to the personal jurisdiction of such courts for the resolution of disputes.

Contact Us

Email: [email protected]

Address: Cr. 7 270, Santiago 7505975